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Privacy Policy

Effective Date: July 20, 2026

1. Introduction Welcome to SLAP Digital Marketing Sdn Bhd (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://slap.my and use our digital marketing, web development, and related agency services.

2. Information We Collect We may collect personal and non-personal information from you when you interact with our website or engage our services. This includes:

  • Personal Information: Name, email address, phone number, company name, billing information, and any other details you provide via contact forms, inquiries, or client onboarding.

  • Technical and Usage Data: IP address, browser type, operating system, pages viewed, time spent on pages, and referring website addresses.

  • Client Data: Information, assets, and platform access (e.g., website credentials, ad account access) provided by you for the purpose of executing web development and digital marketing campaigns.

3. Cookies and Tracking Technologies Because we specialize in digital marketing, our website utilizes cookies, web beacons, tracking pixels, and other tracking technologies to improve user experience and analyze website traffic. We may use third-party analytics and advertising tools (such as Google Analytics, Google Ads, Meta Pixel, and others) to collect data about your online activities over time and across different websites. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

4. How We Use Your Information We use the information we collect for the following purposes:

  • To provide, operate, and maintain our web development and marketing services.

  • To communicate with you regarding project updates, proposals, customer support, and administrative matters.

  • To optimize and analyze our marketing efforts and website performance.

  • To process transactions and send related billing information.

  • To comply with legal and regulatory obligations.

5. Sharing Your Information We do not sell, trade, or rent your personal information to others. We may share your information in the following situations:

  • Service Providers: We may share data with trusted third-party vendors who assist us in operating our website, conducting our business, or servicing you (e.g., payment processors, web hosting servers, CRM software).

  • Advertising Platforms: As part of our service delivery, client data may interface with advertising platforms (e.g., Google Ads, Meta, TikTok) strictly for campaign execution and audience targeting as agreed upon in our service contracts.

  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

6. Data Security We implement reasonable administrative, technical, and physical security measures—including secure server configurations and encrypted data handling—to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet is 100% secure.

7. Data Retention We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, and to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

8. Your Privacy Rights Depending on your jurisdiction, such as under the Personal Data Protection Act (PDPA) of Malaysia, you may have the right to:

  • Request access to the personal data we hold about you.

  • Request corrections to any inaccurate or incomplete data.

  • Request the deletion of your personal data.

  • Withdraw consent for us to process your data for marketing purposes.

9. Third-Party Links Our website may contain links to third-party websites or showcase client portfolios. We are not responsible for the privacy practices or the content of those third-party sites.

10. Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date.”

11. Contact Us If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

SLAP Digital Marketing Sdn Bhd
Website: https://slap.my
Location: 32a, Jalan Horizon Perdana 6, Horizon Hills, Johor, Malaysia
Email: admin@slap.my
Phone: +6012 – 454 9503

Disclaimer: This draft is provided for informational purposes. As privacy laws (such as the Malaysian PDPA or GDPR) dictate strict requirements regarding data collection and user consent, it is highly recommended to have this document reviewed by a legal professional to ensure full compliance with all applicable local and international regulations.